How to Create and Update Measurables in Ninety

Measurables are the quantifiable metrics your team tracks on its Scorecard (your weekly metrics dashboard) to monitor performance against goals. To add a Measurable to your team's Scorecard in Ninety, you can either create a brand-new one or add one that already exists in your organization. 

Owners, Admins, Managers, and Coaches can create and configure Measurables. Team Members can enter data for Measurables assigned to them, but cannot create new ones. Observers have view-only access.

Who can create and edit Measurables

Your role in Ninety determines what you can do with Measurables on the Scorecard. Here's how permissions break down by role:

• Owners, Admins, and Coaches: Create, edit, and manage Measurables across all teams in your organization.
• Managers: Create, edit, and manage Measurables for every team you're assigned to.
• Team Members: Enter data for Measurables assigned to you. You cannot create new Measurables or change Measurable settings.
• Observers: View Scorecard data from your assigned teams. You cannot create Measurables or enter data.

If you don't see the New Measurable button on your team's Scorecard, your role doesn't have permission to create Measurables. The button only appears for users with the Owner, Admin, Manager, or Coach role. To request a role change, contact your Admin or Owner — they can update your permissions through the Directory tool.

For the full permissions matrix, including what each role can and cannot do across every Scorecard feature, see Scorecard Permissions Explained.

How to create a new Measurable

To create a new Measurable, you'll work from within your team's Scorecard — not from the Measurable Manager or the global Create button at the top of the app. The New Measurable button lives on each group's card inside the Scorecard tool.

1. Click Scorecard from the left navigation.
2. Select your team from the Team dropdown.
3. Select the scorecard timeframe you want the Measurable to belong to (Weekly, Monthly, Quarterly, or Annual).
4. Click the New Measurable button at the top right of the group's card.
5. Select Create New Measurable from the dropdown.
6. Enter a title for your Measurable.
7. Choose a unit type (Number, Currency, Percentage, Yes/No, or Time).
8. Set a goal and goal orientation (greater than, less than, or equal to the goal).
9. Assign an owner (the person accountable for this metric).
10. Click Save.

Every team's Scorecard comes with four preset tabs: Weekly, Monthly, Quarterly, and Annual. The Measurable you create belongs to whichever tab you're currently viewing. For example, to create a monthly Measurable, switch to the Monthly tab first. You cannot convert a Measurable to a different timeframe after creating it. 

Also note that the New Measurable button is located on the group's card inside the Scorecard tool, not the global Create button in the top-right corner of the Ninety app (which creates items like To-Dos and Issues).

How to add an existing Measurable to your Scorecard

If a Measurable already exists in your organization (on another team's Scorecard, or previously created and then removed from a group), you can add it to your team's Scorecard without recreating it. Adding an existing Measurable gives your team access to the same metric, including all of its historical data.

1. Click Scorecard from the left navigation.
2. Select your team from the Team dropdown.
3. Click the New Measurable button at the top right of the group's card.
4. Select Add Existing Measurable from the dropdown.
5. Search for the Measurable by name.
6. Check the box next to the Measurable you want to add.
7. Click Add.

You can also click the Add existing Measurable link at the bottom left of the group's card to go directly to the search.

How to edit a Measurable

After creating a Measurable, you can update its title, description, goal, goal orientation, and owner at any time. Editing a Measurable's details does not affect its historical data.

1. Click Scorecard from the left navigation.
2. Select your team from the Team dropdown.
3. Click the Measurable's title to open its details card.
4. Make your changes — update the title, description, goal, goal orientation, or other fields as needed.
5. Click Save.

Assigning or changing the owner after creation

If you forgot to assign an owner when creating a Measurable, or if ownership needs to transfer to someone else, there are two ways to update it:

From the profile photo:

1. Click the Measurable's title to open its details card.
2. Click the profile photo at the top right of the card.
3. Hover over a Seat from the dropdown.
4. Click the user who should own this Measurable.

From the Measurable Owner dropdown:

1. Click the Measurable's title to open its details card.
2. Click the Measurable Owner dropdown toward the bottom of the details card.
3. Choose the new owner.
4. If the user sits in multiple Seats, select the relevant Seat from the Seat dropdown.

To automate calculations using data from other Measurables, you can turn any Measurable into a Smart Measurable with a formula. For step-by-step instructions, see Using the Formula Builder.

Adding notes to a Measurable's entry

All licensed users can add notes to individual Scorecard cells. Notes provide extra context for a Measurable's progress over a specific reporting period — for example, explaining why a number was unusually high or low. Having notes attached to your data saves time in meetings by keeping documentation right where your team reviews it.

To add a note to a Measurable:

1. Click Scorecard from the left navigation.
2. Select your team from the Team dropdown.
3. Select a Scorecard (Weekly, Monthly, Quarterly, or Annual).
4. Right-click the cell for the reporting period you want to annotate.
5. Click Set custom Goal or note.
6. Enter your note in the Notes field.
7. Click Save.

A small indicator appears on cells that have notes attached. Hover over the cell or right-click it to view the note.

Measurable unit types

Every Measurable uses a unit type that determines how its data is displayed and calculated on the Scorecard. You select the unit type when creating a Measurable, and it cannot be changed after data has been entered.

The five unit types are:

• Number. A whole number or decimal. Use this for counts, quantities, or any metric that doesn't require a currency symbol or percentage sign (for example, "Calls Made" or "Units Shipped").
• Currency. A monetary value displayed with a currency symbol. Supported symbols are $, €, and £. Use this for revenue, expenses, or any financial metric.
• Percentage. A value displayed with a percent sign. Use this for ratios, completion rates, or any metric expressed as a percentage of a whole.
• Yes/No. A binary value for tracking whether something was done or not done. Use this for completion-based metrics (for example, "Weekly Report Submitted" or "Team Huddle Held").
• Time. A value expressed in hours and minutes. Use this for duration-based metrics (for example, "Average Response Time" or "Hours Billed").

Troubleshooting

Issue: I can't see the "New Measurable" button. Solution: The New Measurable button is only visible to users with the Owner, Admin, Manager, or Coach role. If you don't see it, your current role doesn't have permission to create Measurables. Check your role by opening your profile or asking your Admin. To request a role change, contact your Admin or Owner — they can update your permissions through the Directory tool.

Issue: I can't change a Measurable's unit type (for example, from Percentage to Currency). Solution: Unit types are locked once data has been entered. To fix this, create a new Measurable with the correct unit type, re-enter your data, and then remove or archive the old one. For help, see Removing and Deleting Measurables.

Issue: I created a Measurable, but it's on the wrong timeframe (for example, weekly instead of monthly). Solution: Every team's Scorecard has four preset tabs — Weekly, Monthly, Quarterly, and Annual — and a Measurable belongs to whichever tab you were viewing when you created it. You cannot move a Measurable from one timeframe to another. To fix this, switch to the correct tab, create a new Measurable there, and then remove the one on the wrong timeframe. For help removing Measurables, see Removing and Deleting Measurables.

Issue: A Measurable I'm looking for doesn't appear in the "Add Existing" search. Solution: The search looks across all Measurables in your organization, but results depend on your team access. Try searching by the exact name of the Measurable. If you still can't find it, the Measurable may have been permanently deleted rather than just removed from a group. Check the Measurable Manager for archived items, or contact support if you believe data was lost.

Issue: I edited a Measurable and the change appeared on another team's Scorecard. Solution: If the same Measurable appears on multiple teams' Scorecards (added using Add Existing Measurable), it's a shared instance — edits to its title, goal, description, or other settings apply everywhere it's displayed. This is expected behavior. If you need an independent copy with its own settings and data, duplicate the Measurable instead of sharing it. For details, see How to Share and Duplicate Measurables Across Team Scorecards.

Frequently Asked Questions (FAQs)