How to Customize Your Team's Scorecards with Settings in Ninety

Ninety's Scorecard tool includes display settings that let you control what your team sees when reviewing Measurables (the quantifiable metrics your team tracks to monitor performance). You can show or hide columns, turn status color indicators on or off, hide the current in-progress period, and more. Each team can use the company-wide defaults or override them with team-specific preferences.

Owners, Admins, and Managers can customize team-level Scorecard settings. Owners, Admins, and Coaches can configure company-wide defaults from Company Settings. Team Members and Observers can view the Scorecard but cannot change display settings.

Accessing team Scorecard settings

To open your team's Scorecard settings, use the ellipsis menu on the Scorecard tool's filters bar — not the ellipsis on an individual group card.

1. Click Scorecard from the left navigation.
2. Use the Team dropdown to select the relevant team.
3. Click the ellipsis (three dots) on the far right of the filters bar.
4. Click Settings.
5. Toggle off Use company default settings to enable team-specific customization.

Once you toggle off the company defaults, you can adjust each setting independently for the selected team. These settings apply to all four of the team's Scorecards (Weekly, Monthly, Quarterly, and Annual).

Showing or hiding the current period

The "Show current period" toggle controls whether the current in-progress reporting period appears as a column on the Scorecard. When toggled off, the Scorecard only displays completed periods.

Hiding the current period is useful when your team reviews the Scorecard during a Level 10 Meeting (L10) and you want to focus on finalized data rather than a partially completed week. Many teams toggle this off so the Scorecard shows only the most recent 13 completed weeks without an incomplete column on the left.

To hide the current period:

1. Open your team's Scorecard settings (ellipsis → Settings → toggle off Use company default settings).
2. Toggle off Show current period.
3. Click Save.

Measurable status colors

The "Measurable status colors" toggle adds a status indicator column to your team's Scorecards. Each Measurable gets a colored icon based on its recent performance against its goal.

The status colors are based on the previous three reporting intervals, not just the current entry:

• Green means the Measurable was on track (met or exceeded its goal) for all three of the previous reporting intervals.
• Yellow/Orange means the Measurable was off track for at least one of the previous three reporting intervals.
• Red means the Measurable was off track for all three consecutive reporting intervals.

This means a single on-track entry will not immediately turn a red indicator green. The Measurable needs to meet its goal for three consecutive periods before the indicator turns green.

Click any status indicator icon to view a trendline showing the Measurable's performance over the currently selected date range.

Column visibility settings

Your team's Scorecard settings include toggles that control which data columns appear on the Scorecard. Each of these columns can be shown or hidden independently:

• Owner column. Displays the user accountable for each Measurable. Useful when a single group contains Measurables owned by different team members.
• Goal column. Displays the target value for each Measurable.
• Average column. Displays the average of each Measurable's values across the reporting periods shown on the Scorecard.
• Total column. Displays the sum of each Measurable's values across the reporting periods shown on the Scorecard.

If the Total or Average column appears but shows a blank or unexpected value for a specific Measurable, the team-level column toggle is not the issue — the column is already visible. Instead, check the individual Measurable's rollup setting. Each Measurable has a "Show rollup data as" option (Average or Total) in its details panel under the Target section. If this setting is off or misconfigured, that specific Measurable's Total or Average cell may appear blank even though the column itself is toggled on. For steps on adjusting the rollup setting, see the "How rollup data is displayed" section in Navigating the Scorecard Tool.

Frozen and resizable columns

The Goal, Average, and Total columns are frozen by default. They remain in place as you scroll horizontally through your Scorecard data, so you always see each Measurable's target and summary values alongside the weekly or monthly entries.

You can resize the following columns by clicking and dragging their borders:

• Title.
• Goal.
• Average.

To expand both the Goal and Average columns at the same time, click and drag the divider line just before the printed year on the top row of a Measurable group.

To auto-fit a column's width based on the length of its text, double-click the column's border.

Company-wide Scorecard defaults

Owners, Admins, and Coaches can set company-wide Scorecard defaults that apply to every team using the "Use company default settings" toggle. When a team has that toggle turned on, its Scorecard display matches the configuration in the company defaults.

The company-wide defaults control the following settings:

• Average column visibility.
• Total column visibility.
• Status color indicator visibility.

To configure company-wide Scorecard defaults:

1. Click your name at the bottom of the left navigation.
2. Click Company Settings.
3. Navigate to the Configuration page.
4. Find the Data section under Feature Controls.
5. Adjust the Scorecard display settings.

Changes save automatically. Any team that has "Use company default settings" toggled on will immediately reflect the updated defaults.

How team overrides work

When a Manager, Admin, or Owner toggles off "Use company default settings" for a specific team, that team's settings become independent of the company default settings. Changes to the company-wide defaults will no longer affect that team until someone toggles the company defaults back on.

Setting your company's weekly start day

The weekly start day determines the date range for all Weekly Scorecards across every team in your organization. This is a company-wide setting — individual teams cannot have different weekly start days.

To change the weekly start day:

1. Click your name at the bottom of the left navigation.
2. Click Company Settings from the popup.
3. Click the Weekly start day dropdown.
4. Select the day of the week that best fits your organization.

Changes save automatically and apply to all teams.

Only Owners, Admins, and Coaches can change the weekly start day.

Frequently asked questions (FAQs) about the weekly start day for Scorecards

Q: Can I make my Scorecard run Friday-to-Friday to match my meeting schedule? A: Yes. Set the weekly start day to Friday in Company Settings. This shifts the weekly reporting period for all teams to run from Friday through the following Thursday.

Q: Can different teams have different weekly start days? A: No. The weekly start day is a single company-wide setting that applies to all teams. If your teams meet on different days, choose the start day that works best for the majority of your organization.

Troubleshooting

Issue: I toggled on "Show total" but the Total column is blank for some Measurables. Solution: The team-level Total column toggle controls whether the column appears on the Scorecard. Each individual Measurable also has its own rollup setting. Open the affected Measurable's details panel by clicking its title, scroll to the Target section, and check the Show rollup data as dropdown. If no option is selected or if it's set incorrectly, the Total cell may appear blank. For detailed steps, see the "How rollup data is displayed" section in Navigating the Scorecard Tool.

Issue: My status colors seem wrong — I entered "Yes" but the cell is red. Solution: Status colors are based on the Measurable's performance over the previous three reporting intervals, not just the current entry. If the Measurable was off track in any of the prior three periods, the indicator may show yellow or red even though the most recent entry meets the goal. The Measurable needs to be on track for three consecutive periods before the indicator turns green.

Issue: I don't see the ellipsis or Settings option on the filters bar. Solution: Only Owners, Admins, and Managers can access team Scorecard settings. If you don't see the ellipsis on the filters bar, your role may not have permission. Check your role under your profile icon, or ask your Admin to verify your permissions. For a full breakdown of what each role can access, see Scorecard Permissions Explained.

Issue: I want to lock Scorecard data so no one can edit past weeks. Solution: Ninety does not currently support locking or freezing Scorecard data after a reporting period closes. Any user who can enter data on a Measurable can edit past entries. If this feature would be helpful for your team, submit a feature request through the Provide Feedback option in the left navigation.

Issue: I want a biweekly Scorecard option. Solution: Ninety's Scorecards support four timeframes: Weekly, Monthly, Quarterly, and Annual. A biweekly (every two weeks) option is not currently available. You can submit this as a feature request through the Provide Feedback option in the left navigation.